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Do you have a question? Please click here to Contact Us.
General Website Information
Site Security
How is this website secured?
a. This website is secured by a GeoTrust SSL certificate that provides 128 bit encryption.
What is SSL?
- SSL stands for Secure Socket Layer.
- It is the industry standard for encryption.
Product Care
Caring for Pewter
How do I clean my Pewter Pendant?
a. Warm, soapy water.
b. Clear off any sweat.
c. Rinse with fresh water after wearing it in salt water.
Should I wear my pendant while exercising?
a. Of course you should, wear your unique pendant everywhere.
b. Once you are done, simply rinse off the sweat in fresh water.
c. It's a funky pendant, it's a unique pendant, wear it all the time.
Caring for Sterling Silver
How do I clean my Sterling Silver Pendant?
a. Warm, soapy water.
b. Clear off any sweat.
c. Rinse with fresh water after wearing it in salt water.
Should I wear my sterling silver pendant while exercising?
a. Of course you should, wear your stylish pendant everywhere.
b. Once you are done, simply rinse off the sweat in fresh water.
c. It's a funky pendant, it's a unique pendant, wear it all the time.
Shopping with Pendants.com.au :: Refunds, Shipping and more.
Refunds
What products will you refund?
We will refund or exchange all pendants and necklaces.
What is the returns process?
- An information card detailing this returns process will be sent with every pendant order.
- Simply fill in the supplied Product Returns Card, pop it in an envelope with your purchase and return it to us.
- We will follow your instructions and either refund your order or exchange it for you.
- If you have any problems or further questions, please take a look at our Returns Page and feel free to Contact Us.
Shipping
Do you ship to...?
Yes we do. We ship pendants to the United States, England, Ireland, Wales and Scotland. We ship to Germany, Austria, Spain, Portugal, Turkey, Greece, Italy, Belgium, Denmark, South Africa, New Zealand, Fiji, Tonga, India, Pakistan and China. We are sorry if your country wasn't mentioned here however, as long as it's not Nigeria, we can almost certainly ship your order to you anywhere in the world.
What is the shipping process?
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